Privacy Policy

Information We Collect

When you submit a customer query, a dealer application, or place an order through our dealer portal, we collect the details you provide directly — such as your name, phone number, email address, and message content. We do not collect payment card information through this website.

How We Use Your Information

• To respond to product queries and quote requests
• To process dealer applications and manage dealer accounts
• To generate invoices, quotations, and order records for registered dealers
• To contact you regarding an order, return, or support request

Information Sharing

We do not sell or rent your personal information to third parties. Information is only shared with logistics/courier partners where necessary to fulfill an order or a return/replacement request.

Data Security

Account passwords are stored using industry-standard one-way hashing and are never visible to our staff in plain text. Access to the admin and dealer portals is protected by login credentials issued directly by us.

Your Choices

You can request that we delete any personal information submitted through the Contact Us or Become a Dealer forms by reaching out to us directly using the details on our Contact Us page.

Changes to This Policy

We may update this policy from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised policy.